Make it the client's idea!

If you practice your command of questions well enough, you will soon find ways to discover actual clients' needs, and though you are not going to come up with your brightest solution right away you may probably turn their attention to things that they could possibly envisage to approach the issue worrying them. Tactfully helping them to weigh over the pros and cons of each of these issues, you will soon find out that clients respond to your helpful questioning by finding out a way out for themselves. It is most likely to be the response you had been longing to propose. Your silence may be widely rewarded by your listening skills.

Put your customer first

And now that your schedule is working, how do you approach your prospects?
Our will to share our success stories with our future customers might bring down all our efforts to have been acquainted for our first visit.

• Are you considering the customer needs as the first step to a fruitful conversation?
• Are you concerned on what the customer feels and perceives rather on how to solve his problems from the very first moment?
• During the interview, would you rather intervene and re-direct the conversation to your areas of comfortability or are you at ease by listening to your customer needs and requirements?

It seems that most of us are more prepared to talk than to listen and we are in danger of coming up with premature diagnosis of what the situation is and what needs to be done.

Listen carefully, take plenty of notes, but keep eye contact so that your customer is aware that all your attention is directed to undertand him or her.

Please feel free to comment or forward feedback

A new year ahead

Some of us are better at doing that at selling ourselves to prospects. So now that you have your new gear ready for this year's plan it's time to question yourself on a few topics:

• Are you centered in being happy with what you do?
• Is coaching the career you really want to follow?
• Have you set yourself the standard customer you want to coach?
• Do you know where to find this prospect coachee?
• Do you plan to attend lectures and seminars to spread the word about your coaching activities?
• Do you have a small simple leaflet or brochure that speaks well of your achievements?
• How are you going to market your services?
• How are you going to deal with those long lists of prospect clients and telephone numbers?
  
• Is using the phone considered in your plans?
• Do you have your web site well brushed up and shiny for easy access and better enrolment?
• Have you considered if your fees are up to the standards you want to meet?
• Have you considered your value added services for clients' satisfaction?
• Are there any other questions you need to ask yourself?
• Have you posed yourself the right questions?

If so, have a nice year full of ripe benefits and keep thriving in this interesting world of coaching.
Please, ask any questions you feel you might need answers for. Some of us will try to forward further enlighting ideas...

So, comment on your questions or forward feed-back.

Here I am back again

Hello, this is Isidre back again on this blog!